Internal IT Team Lead

StepStone: Founded in 1996, part of the Axel Springer SE group, is one of the most successful international digital recruiting businesses. We operate over 54 job boards with over 67 million visits per month and employ over 3,500 people in more than 20 countries. We deliver the best experience to our candidates and the recruiters we work with from small local players to big global brands across the job industry.

We at Stepstone are disrupting the global job market. Our products are digitalising the marketplace, setting new digital recruiting standards. How? By leveraging Artificial Intelligence to transform finding jobs and finding talent into a gratifying experience. Simple. Human. Intuitive. This is StepStone


Our 1000 people-strong, global Product, Technology and Marketing teams are empowered to work on complex challenges that will make a significant difference across the world. We're a positive force for good with our mission being to get the right people into the right jobs. We do this by making sure people are at the heart of our strategy as well as making sure people are at the heart of the companies we work with. 


When we talk about people, we mean that we celebrate the differences, the diversity and the diverse perspectives that make communities both successful and wonderful. We strive towards creating an inclusive culture, a truly diverse organisation and an environment that is reflective of a flexible way of working for everyone. 


We are keen to spread the net far and wide to reach out to candidates from diverse backgrounds. If you’re an unconventional candidate or you feel like you’re under-represented within the industry then we’d love to hear from you.

 

Position Overview: 

As the Internal IT Team Lead PL, you will play a pivotal role in leading and managing our internal IT team based in Warsaw, Poland. The ideal candidate will have a solid background in IT, hands-on experience with a variety of technologies, and a proven track record of successfully leading teams. Due to the technical nature of the office, you would have had a natural progression from a hands-on support role to a Team Lead or managerial position, not being afraid to roll up your sleeves and get your hands dirty and act as a point of contact for all things Tech in Poland, supporting the local support team acting as a mentor to the team.  

Responsibilities: 

1. Team Leadership: 

  • Lead, mentor, and inspire a team of IT professionals. 
  • Foster a collaborative and innovative team culture. 
  • Provide guidance and support to team members for their professional development. 
  • Ensure all Helpdesk KPIs are monitored and adhered to, improving service levels. 

2. Technical Expertise: 

  • Utilize comprehensive hands-on IT experience to guide the team in implementing and maintaining IT systems. 
  • Troubleshoot and resolve complex technical issues. 
  • Stay abreast of industry trends and advancements to recommend and implement best practices. 

3. Project Management: 

  • Oversee Group IT projects from initiation to completion, ensuring they are delivered on time  
  • Collaborate with cross-functional teams and local stakeholders to define enhancements 

4. Infrastructure Management: 

  • Manage and optimize the company's IT infrastructure. 
  • Ensure the reliability and security of internal systems, networks, and servers. 

5. Vendor & Asset Management: 

  • Collaborate with external vendors to procure IT equipment and services for the local office. 
  • Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness. 
  • Ensure all assets are tracked and compliant. 

6. Policy and Compliance: 

  • Enforce Global IT policies and procedures locally to ensure compliance with the rest of the Stepstone Group.  
  • Stay informed about changes in regulations and update policies accordingly. 

The ideal candidate will be able to demonstrate knowledge of the following Tech stack in use: 

  • CrowdStrike 

  • Apple Mac OS & JAMF 

  • Modern MDM solutions 

  • Office 365 Enterprise & its feature set 

  • Audio/Video systems for townhalls and meeting rooms 

We offer: 

  • Medical and dental care 
  • Life insurance 
  • Worksmile platform 
  • Workshops, international conferences 
  • Hackathons, Knowledge Sharing Hours 
  • In-house projects 
  • Events and integration parties 
  • English lessons 
  • Game room and chillout zone 

 

Join our team and contribute your expertise to make a significant impact on our company's success while advancing your IT career. We look forward to receiving your application!

Location: Warsaw

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